Terms & conditions.

By accessing or using the Nortis website (nortis.co) or engaging Nortis Technology LLC (“Nortis,” “we,” “our,” “us”) for any services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you should not use our website or engage our services.

These Terms apply to all visitors, clients, and any other parties who access or use our website or services. We reserve the right to update or modify these Terms at any time. Changes become effective upon posting to this page. Your continued use of the website or services after any modifications constitutes acceptance of the updated Terms.

Nortis provides technology consulting and software development services, including but not limited to:

• Custom software development — web applications, mobile applications, APIs, internal tools, and full-scale platforms.
• Technology consulting — technology strategy, architecture audits, stack evaluation, digital transformation planning, and roadmapping.
• Fractional CTO engagements — senior technology leadership on a part-time or interim basis, including engineering team management, architecture oversight, and investor communication.
• Cloud & DevOps — infrastructure setup, CI/CD pipelines, monitoring, and deployment automation.
• UX & product design — user research, wireframing, prototyping, and design systems.

The specific scope, deliverables, timelines, and fees for any engagement will be defined in a separate Statement of Work (“SOW”) or service agreement between Nortis and the client. In the event of a conflict between these Terms and a signed SOW, the SOW shall prevail.

To enable Nortis to deliver services effectively, the client agrees to:

• Provide timely access to systems, environments, accounts, and resources reasonably required for the engagement.
• Deliver feedback, approvals, and decisions within agreed-upon timelines to avoid project delays.
• Supply accurate, complete, and up-to-date information relevant to the project scope.
• Designate a primary point of contact authorized to make decisions on behalf of the client.
• Ensure compliance with applicable laws and regulations related to the client's business, data, and industry.

Nortis shall not be liable for delays, cost overruns, or diminished quality of deliverables resulting from the client's failure to meet these obligations.

Intellectual property rights related to work performed under an engagement are governed as follows:

• Work product — upon full payment of all applicable fees, the client receives ownership of all custom-developed deliverables created specifically for the engagement, as defined in the applicable SOW.
• Pre-existing IP — Nortis retains all rights to tools, frameworks, libraries, methodologies, and code that existed prior to or were developed independently of the engagement. Where pre-existing IP is incorporated into deliverables, the client receives a non-exclusive, perpetual, royalty-free license to use it within the context of the delivered project.
• Open-source components — deliverables may incorporate open-source software, which remains subject to its respective license terms. Nortis will identify material open-source dependencies upon request.
• Website content — all content on nortis.co, including text, graphics, logos, and design, is the property of Nortis and may not be reproduced, distributed, or used without prior written consent.

Both Nortis and the client agree to maintain the confidentiality of proprietary and sensitive information disclosed during the course of an engagement (“Confidential Information”). This includes, but is not limited to:

• Business strategies, product plans, financial data, and trade secrets.
• Technical specifications, source code, architecture documentation, and system credentials.
• Any information explicitly identified as confidential by either party.

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no fault of the receiving party.
• Was already known to the receiving party prior to disclosure.
• Is independently developed without reference to the disclosing party's information.
• Is required to be disclosed by law, regulation, or court order, provided the receiving party gives reasonable prior notice where permitted.

These confidentiality obligations survive the termination of any engagement for a period of two (2) years, unless a separate non-disclosure agreement specifies different terms.

Payment terms for services are as specified in the applicable SOW or service agreement. Unless otherwise agreed:

• Invoicing — Nortis will issue invoices on a schedule defined in the SOW, typically monthly or upon completion of agreed milestones.
• Payment schedule — invoices are due within thirty (30) days of issuance unless a different payment period is specified in the SOW.
• Late payments — overdue invoices may incur a late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) on the outstanding balance. Nortis reserves the right to suspend work on any engagement with overdue payments exceeding thirty (30) days.
• Expenses — any third-party costs (e.g., hosting, software licenses, travel) pre-approved by the client will be billed at cost plus applicable handling fees as detailed in the SOW.

All fees are exclusive of applicable taxes. The client is responsible for all taxes, duties, and levies associated with the services, except for taxes based on Nortis's net income.

The scope of each engagement is defined in the applicable SOW. Any changes to the agreed scope are handled as follows:

• Change requests — either party may propose changes to the scope, timeline, or deliverables at any time. All change requests must be submitted in writing.
• Impact assessment — Nortis will evaluate the impact of any proposed change on cost, timeline, and resources, and provide an updated estimate within a reasonable timeframe.
• Approval required — no change will be implemented until both parties have agreed in writing to the revised scope, cost, and timeline.
• Out-of-scope work — work requested or performed outside the agreed SOW will be billed at Nortis's standard rates unless otherwise negotiated.

Nortis will proactively communicate when requests fall outside the current scope and will not proceed with additional work without the client's written authorization.

Nortis warrants that services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards. Beyond this:

• No guarantee of results — while we strive for excellence, Nortis does not guarantee specific business outcomes, revenue results, performance benchmarks, or that deliverables will be free of all defects.
• Third-party dependencies — Nortis is not responsible for the performance, availability, or changes to third-party services, platforms, APIs, or open-source components integrated into deliverables.
• Website “as is” — the nortis.co website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

If a deliverable does not conform to the specifications in the applicable SOW, the client must notify Nortis in writing within thirty (30) days of delivery. Nortis will, at its discretion, re-perform the non-conforming services or refund the fees attributable to the non-conforming portion.

To the maximum extent permitted by applicable law:

• Liability cap — Nortis's total aggregate liability arising out of or related to any engagement shall not exceed the total fees paid by the client to Nortis under the applicable SOW during the twelve (12) months preceding the claim.
• Exclusion of consequential damages — in no event shall Nortis be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, regardless of the cause of action or the theory of liability.
• Exceptions — the limitations above do not apply to liability arising from gross negligence, willful misconduct, or breach of confidentiality obligations.

This limitation of liability is a fundamental element of the agreement between Nortis and the client and shall survive termination of any engagement.

Either party may terminate an engagement under the following conditions:

• Termination for convenience — either party may terminate an engagement by providing thirty (30) days' written notice to the other party.
• Termination for cause — either party may terminate immediately upon written notice if the other party materially breaches these Terms or the applicable SOW and fails to cure such breach within fifteen (15) days of receiving written notice of the breach.
• Payment upon termination — the client shall pay for all services rendered and expenses incurred up to the effective date of termination. Nortis will provide a final invoice within fifteen (15) business days of termination.
• Deliverables upon termination — upon full payment, Nortis will transfer to the client all completed and in-progress work product as of the termination date.

Provisions that by their nature should survive termination — including confidentiality, intellectual property, limitation of liability, and payment obligations — shall remain in effect.

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which Nortis Technology LLC is incorporated, without regard to conflict of law principles.

Any dispute that cannot be resolved through good-faith negotiation within thirty (30) days shall be submitted to binding arbitration administered under the rules of a mutually agreed arbitration body. The arbitration shall be conducted in the English language, and the decision of the arbitrator shall be final and binding on both parties.

Nothing in these Terms shall prevent either party from seeking injunctive or equitable relief in a court of competent jurisdiction where necessary to protect its intellectual property rights or Confidential Information.

If you have questions about these Terms and Conditions or need to discuss any aspect of an engagement, please contact us:

• Nortis Technology LLC
• Website: nortis.co
• Email: hello@nortis.co

We aim to respond to all inquiries within two (2) business days.